Account Verification at i1malaysia
Verification protects your account balance and ensures withdrawals go to the right person. We ask for a government-issued photo ID — a Malaysian MyKad is the most commonly submitted document — and in some cases a recent utility bill or bank statement to confirm your address. You only need to complete this once. Upload your documents through the verification section inside your
account settings. Accounts that finish verification early have a smoother withdrawal experience because the check does not hold up a payout request later. This process applies where local law requires it and is part of how we keep your account secure.
- Open Account Verification — Head to your account settings and find the verification panel — it shows you exactly which documents are still needed.
- Upload Your ID — Submit a clear photo of your Malaysian MyKad or passport. Both sides of the card may be required for full verification.
- Address Confirmation (if requested) — A recent utility bill or bank statement showing your name and Malaysian address covers this step in most cases.
- Verification Complete — Once approved, your account is fully verified and withdrawal requests will not be held at this stage.